1. Are the frames you sell OEM?

Yes. All frames sold by Pistol Frames Inc. are authentic OEM frames manufactured to original factory specifications.

2. Do you sell Glock frames?

Yes. We stock a selection of OEM Glock frames, including popular models such as Glock 19, Glock 17, and Glock 43X frames.

3. Do you sell SIG Sauer frames?

Yes. We offer SIG Sauer frames designed for proper fit and compatibility with OEM components.

4. Are your frames new or used?

All frames we sell are new and unused, unless clearly stated otherwise in the product description.

5. Will OEM slides fit your frames?

Yes. Our frames are built to factory tolerances and are designed to fit compatible OEM slides and internal parts.

6. Do frames come assembled?

Frame configuration is listed on each product page. Some frames may be complete, while others may be stripped.

7. Can I return a frame after installation?

No. Installed, assembled, or modified frames are not eligible for return.

8. What is your return window?

Return requests must be submitted within 7 days of delivery and the item must be unused and uninstalled.

9. How do I start a return?

You must contact us to request a Return Authorization (RA) before sending any item back.

10. Are shipping costs refundable?

No. Original shipping charges are non-refundable unless the return is due to an error on our part.

11. What happens if I receive the wrong item?

Contact us within 48 hours of delivery and we will resolve the issue promptly.

12. What if my frame arrives damaged?

If your order arrives damaged, notify us immediately so we can assist with a replacement or refund.

13. How long does shipping take?

Shipping times vary by location, but most orders ship within 1–3 business days after processing.

14. Do you provide tracking information?

Yes. Once your order ships, you will receive tracking information via email.

15. Do you ship nationwide?

We ship where legally permitted. All orders must comply with federal, state, and local laws.

16. Do you ship internationally?

At this time, we ship within the United States only, unless otherwise stated.

17. Can I cancel my order after placing it?

Orders can only be canceled before shipping. Once an order ships, it cannot be canceled.

18. Are frames legal to purchase?

Frame legality varies by state and local law. Customers are responsible for understanding and complying with applicable regulations.

19. Do you offer customer support?

Yes. Our knowledgeable team is available to assist with product questions, shipping issues, and returns.

20. How can I contact Pistol Frames Inc.?

You can contact us through our website for assistance with orders, returns, or general questions. Email: sales@pistolframes.com